Accessibility Statement

Accessibility Statement for Gogomauja Kitchen

At GMK we are dedicated to providing an inclusive and accessible service to all of our customers, including those with disabilities. We strive to ensure that everyone has an easy and enjoyable experience when ordering from our cloud kitchen, and we are committed to offering a variety of accommodations to meet your needs.

Accessible Ordering:

Online Ordering Platform: Our website and mobile app are designed to be accessible and user-friendly. We strive to ensure compatibility with screen readers, magnifiers, and other assistive technologies. If you need help navigating our platform, please contact our customer service team for assistance.
Phone Orders: For those who prefer to place orders by phone or need additional support, we offer customer service assistance over the phone. Our team is happy to help with menu selections, order placement, and any other inquiries.

Menu Accessibility:

Large Print & Easy-to-Read Menus: We provide menus in accessible formats, including large print and digital formats that are compatible with screen readers. You can request an accessible version by calling or emailing us directly.
Dietary Needs & Allergies: We are committed to providing detailed information about allergens and dietary restrictions in our menu. Please let us know of any specific needs, and we will do our best to accommodate them.

Delivery Accessibility:

Delivery Instructions: We encourage customers to provide clear delivery instructions, including any accessibility-related considerations, when placing an order. Whether you require extra assistance at your door or have special requests for delivery, we are happy to accommodate.
Service Animals: Our delivery drivers are trained to ensure that customers with service animals are respected and provided with the best possible experience.

Feedback and Assistance: We are continually working to improve our services and make them more accessible to everyone. If you have any feedback or suggestions on how we can further enhance accessibility, or if you need assistance with your order, please contact us at [Contact Information].

Thank you for choosing Gogomauja— your experience matters to us, and we are here to help!